The MORvision Web Status Center (WSC) is an online communication tool that enables authorized loan applicants, brokers, realtors and MORvision users to check the status of a loan at any time, from any computer with Internet access. Lenders can personalize and shape the WSC to meet the specific needs of different users, such as brokers versus borrowers. Real-time loan information is available as it is updated in the system, including custom fields. By connecting all parties in the mortgage process to the same information, the WSC expedites and enhances the experience for everyone, generating loyalty, affinity and improved business relationships.

Brokers: Upon logging on to the WSC, authorized brokers will see a list of their loans, along with pertinent information on each. This tool allows wholesale lenders to build relationships with their brokers by empowering them to independently check the status of their loans, submittals and applications. Wholesale lenders can also create specific views for individual brokers, defining the displays of information to manage the broker relationship in the most effective manner.

Realtors: Promote loyalty with realtors by creating specific information pages about money markets, and registering them to sign in to the WSC to view updates.

Applicants: Create a positive experience for all parties in the process by enabling applicants to check the WSC and review the status of their loan application anytime. Keep applicants aware of any incorrect and/or missing information so they can provide the requested information and help facilitate the process.

Internal Users: MORvision users and Customer Service Representatives (CSRs) will also benefit from this solution as a means to check on a loan without having to open and log into MORvision. Improve client relations by having your CSRs access the WSC to alert clients to missing/incorrect information.

As information is entered and updated in MORvision, it automatically becomes available for viewing in the Web Status Center. Lenders then grant access, at their discretion, to individuals or groups of users. In addition to greatly reduced “phone tag,” this improves service for all parties in the loan process.

The MORvision Web Status Center takes advantage of .Net, Web Services and XML to provide a technical solution that can be implemented in a large number of scenarios. This provides the flexibility for other systems, websites and custom solutions to access the data and use it however each customer desires.