Invoice Management
Invoice Management is a voluminous process that needs critical attention to ensure vendors are paid on time without compromising on whether the right amount is paid to the right vendor. This requires in-depth understanding of Servicers business needs. ISGN agents work with the servicers to develop the basic guidelines and can work on automated invoice management systems, manual process or hybrid processing where invoices excluded in an automated system can be handled manually. Servicers may opt to use their existing invoice management software or may choose ISGN proprietary invoice management system developed specifically for Servicing needs. An end-to-end manual processing is also offered.
The Invoice Management process involves processing invoices including attorney invoices in addition to other general invoices. Our experienced agents can handle any type of invoice. The following tasks are performed by the agents based on the guidelines provided by the servicer.
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Approving Invoices |
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Denying Invoices |
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Adjusting Invoices |
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Resolving Invoices |
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Payment of invoices |
The agents are highly trained to interact with vendors and seek appropriate clarifications to ensure the invoices are closed according to the guidelines provided by the Servicer.
Regular reports are sent to the Servicer on the invoices handled and Invoices are always paid on time without any back-logs. This helps servicers maintain optimum vendor relationships – be rest assured that your vendors are paid on time.
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