ISGN offers a wide array of Post-Closing Services to help you centralize your loan production back office, save you costs, and add efficiency to your internal process. Our state-of-the-art shared service center offers a complete flexible and scalable service, staffed by processors and QC personnel who have many years of experience in processing all types of loans. Whether you want to off-load just your trailing documents, your entire post closing operation, or some combination in-between – ISGN’s onDemand Post Closing Services can be packaged to fit your unique needs.
ISGN’s onDemand Post Closing Services include:
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Post Closing Review and Document Inventory |
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Scan and index loan files Review loans for accuracy and completeness Follow-through on all missing files and documents Conduct Post-Closing and Funding Audits Perform loan-level trust accounting Warehouse Banking Back office |
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Submission of warehouse banking packages for banking or funding Perform warehouse lender note receipt and review Collateral allocation Uncommitted and committed sub-limit tracking and reporting Government Insuring |
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FHA and VA case binder preparation Case submission and tracking Coordination and confirmation with HUD Track and forward completed MIC and LGC documents GSE Pooling |
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Review and certify loan files for GNMA, FNMA, and FHLMC pool submission Prepare schedule of pooled loans per investor guidelines Ship pool of collateral files and schedule to custodian Perform regular reconciliation of pending pool schedules Shipping and Delivery |
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Review completed loan packages for compliance with investor guidelines and “stacking orders” Clear exceptions before shipping Ship loans in time to meet investor commitment dates Log and report investor purchase decisions to the lender Document Imaging |
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Scan and index all incoming documents with bar codes Make scanned images available to you via the Internet Transfer image copies after one year to backup media for longer-term storage Trailing Documents and Lost Document Recovery |
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Scan, inventory and index all trailing documents Perform quality audit for completeness and accuracy Forwarded documents to the investor Place follow-up calls to track down trailing documents Initiate document recovery process if necessary |
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