REO Services

Asset Management Services

ISGN provides asset management and support services for residential properties nationwide, from the infancy stages of borrower default through REO liquidation. We deliver comprehensive management of the supply chain for individual properties or entire portfolios.

We specialize in the delivery of customizable solutions that enable lending institutions, servicers, investment firms and insurance entities the ability to cost-effectively scale operations and liquidate assets with mitigated risk. Our Asset Management Unit has liquidated more than $5 billion in residential assets for some of the largest financial institutions in the nation.

Our “turn-key” fulfillment & diligence solution is designed to streamline the data collection process, reduce costs, minimize risk, and maximize overall collateral return.

Designed to fit your company’s individual business needs, the base services included in our “managed” cascade are fully customizable and interchangeable. Additional ISGN fulfillment services & technology solutions are easily added. Full bi-directional integration via web services with top mortgage servicing platforms is also available.

ISGN’s Asset Management Services program truly represents the next logical generation of default management solutions! All it takes is an address…

Pre-Foreclosure Services

Physical Field Reporting Services

  • Asset Verification Report with Occupancy Status Check
  • Pre-Preservation Assessment Report for Vacant Properties
  • Auto Securitization/Preservation Services Triggers Upon Vacancy

Borrower Outreach Communications

  • Initial Letter Via Physical Site Visit and/or USPS Mail
  • Response & Follow Up via Web Portal and/or Inbound & Outbound Contact Center

Hybrid Desktop Valuations

  • Appraiser Managed Cascade
  • USPAP Compliant Reports
    • Tier I - Intelligent Valuation Report (MLS/Market/Forecasting/Confidence Scores)
    • Tier II – Add Physical Property Inspection (Condition/Location)
    • Tier III – Appraiser Price Opinion

Property Preservation

  • Secure Property & Lock Changes
  • Winterization
  • Required Property Repairs, Routine & Environmental Maintenance
  • Additional Repair Recommendations

Vacant Property Database Check

  • Registration & Management Services if Required

Traditional Valuation Services

  • Broker Price Opinion (to Determine Listing Price)
  • Conventional Real Estate Appraisal

Property Monitoring

  • Property Inspection Updates (Weekly or Monthly) Until Vacant

REO Management & Disposition Services

Occupant Outreach, Legal / Eviction

  • FRA Letter Delivery, Offer & Negotiations
  • Manage Eviction Process Cycle

Property Preservation

  • Secure Property & Lock Changes
  • Winterization
  • Required Property Repair, Routine & Environmental Maintenance
  • Additional Repair Recommendations

Property Supervision, Expenses & Monitoring

  • Supervise Repairs and Maintenance
  • Ensure Timely Payment of Property Expenses
  • Property Inspection Updates (Weekly or Monthly) Until Disposition

Valuation Services

  • Hybrid Desktop Valuations
  • Broker Price Opinion (to Determine Listing Price)
  • Conventional Real Estate Appraisal

REO Marketing, Sales & Liquidation

  • Marketing Plan Development & Consulting
  • Property Listing Services
  • Counter, Reject or Accept Offers Within Approved Limits
  • Support for Individual or Bulk Sales, Including Auctions
  • Short Sales Support

Settlement Services

  • Title Curative
  • Closing Coordination
  • HUD Review
  • Contract Endorsement
  • Ensure Timely Receipt of Sale Proceeds
  • Ensure Proper Distribution of Proceeds
  • Submit Detailed Closed File & Final Expenses